Return Policy

At BharatOutlet.com, we prioritize your satisfaction and strive to provide you with a hassle-free shopping experience. Our Return Policy is designed to address your concerns regarding eligible returns, the timeframe for return requests, and the valid reasons for initiating a return.

Eligibility for Returns:

Returns are applicable only to items that are explicitly marked as returnable on our website. Each product listing will specify its return policy, and only items deemed returnable are eligible for the return process.

Timeframe for Return Requests:

You can initiate a return request within 7 days from the date of product delivery. To ensure the prompt processing of your request, please contact our customer support team at returns@bharatoutlet.com or through our website's "Contact Us" page. Any return requests made after the 7-day period may not be accepted.

Valid Reasons for Return:

The following reasons are considered valid for initiating a return:

1. Wrong Product If you receive a product different from what you ordered, you are eligible to initiate a return. Please ensure that the item is unused, in its original packaging, and accompanied by all accessories.
2. Non-Functional Product In the rare event that you receive a non-functional or defective product, you can request a return. The product should be in its original condition with all accessories.
3. Missing Items If your order is delivered with missing items, you can initiate a return for the incomplete shipment. Ensure that you report the issue within the specified timeframe.

Return Process:

To initiate a return, please follow these steps:

1. Contact our customer support team at returns@bharatoutlet.com or through our website's "Contact Us" page within 7 days of product delivery.
2. Provide your order number, a detailed description of the issue, and supporting images if necessary.
3. Our customer support team will guide you through the return process, including providing a return authorization if the return is approved.

Refund Policy

We will try our best to create the suitable design concepts for our clients. For all cancellations against the products we can provide a refund as per cancellation terms.

1. Upon receiving and inspecting the returned items, we will process your refund within 7 business days. The refund will be issued to the original payment method used during the purchase.
2. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase.

Replacement Policy

• Customer can ask for the replacement of product if product is not working as defined on the website or defined by OEM
• Replacement request can be made within 7 days of delivery of the product.
• Variation in physical appearance of the product than the picture shown in website doesn’t qualify for the replacement.

Cancellation Policy

For Cancellations please contact us via E-mail or Phone provided under contact us link

1. Order cancellation is applicable until the product is delivered. After delivery, only replacement and return terms and condition will be applicable.
2. Zero cancellation charges on product will be applicable if cancellation is made before dispatch of product.
3. Currently we do not levy cancellation charges, even if consignment is shipped. In these cases refund will be made within 7 working days
4. All refunds will be made within 7 working days

In case of dissatisfaction from our products, clients have the liberty to cancel the order and request a refund from us. Our Policy for the cancellation and refund will be as follows:

Open Box Delivery Terms & Conditions

BharatOutlet.com is pleased to offer Open Box Delivery, allowing you to enjoy significant savings on lightly used or opened products. Please review the terms outlined below to understand the specific conditions and limitations associated with Open Box Delivery.

1. Non-Returnable After Delivery: Products delivered through Open Box Delivery are considered final sales. Once the product is delivered, no returns will be accepted for reasons such as damaged products, missing items, or non-working products. It is essential to carefully review the product listing and ensure that you are comfortable with the Open Box condition before completing your purchase
Each Open Box product listing on our website will provide detailed information about the condition of the item. This includes any imperfections, scratches, or signs of use. It is recommended that you thoroughly read the product description and review any available images to make an informed decision.
2. Warranty and Support: Open Box products may still be covered by the manufacturer's warranty, depending on the item. Please check the product listing or contact our customer support team at support@bharatoutlet.com for information about warranty coverage. Our customer support team is available to assist you with any questions or concerns you may have about your Open Box purchase.